Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


What Our Customers Are Saying

This place is under new management. The customer service is impeccable, and the results are incredible. I will recommend this place to anyone I hear having any kind of car problem. They diagnose your car, they do not add on any unnecessary services, and they fix your car in a timely matter. Reliable and trust worthy.


-Eileen C.

Superb service, and this place really stands behind its repairs. Had constant trouble with my A/C, and they solved it once and for all. This outfit gets my highest recommendation with prices that cannot be beat for the quality of the work performed!!!


-Ken H.

I have all the confidence in this shop's ability. While there, I have actually seen them offer customers cost-effective alternatives. Honorable, talented, dependable business folks. I am proud to call Mr. Automotive MY mechanic shop.


-Mark D.

I have used their service for several years now and have always had the most professional courteous service. If there is a problem they go out of their way to correct it for little or nothing. They are very honest and you can depend on them.


-Dennis P.

Outstanding integrity and professionalism. I had not experienced this kind of integrity in a long time. My car problem was mice eating the electrical wires which required finding the breaks and resetting the codes. No surprise charges.


-Anthony O.

Very helpful, professional service. Diagnosed and fixed the problem quickly and efficiently. I would highly recommend.


-Jocelyne C.

Five star service! I was very appreciative of their ability to get me in and out of the shop quickly. I arrived needing a new battery, but had an appointment 45 minutes out... they let me pull right up to the bay and got started. Inside the shop is a great place to wait:) it's set up like a living room, so lots of comfortable seating... there's even a shop dog named Toby that comes to visit. If I need work done again and I'm in the Green Valley area, I'll definitely use this shop again.


-Nikky P.

Excellent service. I dropped my car off for inspection. By the time I got home, they called me with an estimate and said they had the part on the way. Quoted me a price and did not try to upsell me. They said the car would be done the same day and it was. Awsome,friendly service.


-Kim E.

I will never go anywhere else for auto repair in Green Valley, Arizona. They have a clean cozy place for customers to wait, and they offer you water too! I will tell EVERYONE to come to your shop to get auto repairs. And thanks for not TRYING to charge an arm and leg.


-Dina R.
  • Parts Plus
  • ASE (Automotive Service Excellence)
  • Green Valley Chamber of Commerce
  • Car Care Aware
  • Call Us For Service: 520-625-1500