Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.
Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.
ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.
Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.
This place is under new management. The customer service is impeccable, and the results are incredible. I will recommend this place to anyone I hear having any kind of car problem. They diagnose your car, they do not add on any unnecessary services, and they fix your car in a timely matter. Reliable and trust worthy.
Superb service, and this place really stands behind its repairs. Had constant trouble with my A/C, and they solved it once and for all. This outfit gets my highest recommendation with prices that cannot be beat for the quality of the work performed!!!
I have all the confidence in this shop's ability. While there, I have actually seen them offer customers cost-effective alternatives. Honorable, talented, dependable business folks. I am proud to call Mr. Automotive MY mechanic shop.
I have used their service for several years now and have always had the most professional courteous service. If there is a problem they go out of their way to correct it for little or nothing. They are very honest and you can depend on them.
Outstanding integrity and professionalism. I had not experienced this kind of integrity in a long time. My car problem was mice eating the electrical wires which required finding the breaks and resetting the codes. No surprise charges.
Very helpful, professional service. Diagnosed and fixed the problem quickly and efficiently. I would highly recommend.
Five star service! I was very appreciative of their ability to get me in and out of the shop quickly. I arrived needing a new battery, but had an appointment 45 minutes out... they let me pull right up to the bay and got started. Inside the shop is a great place to wait:) it's set up like a living room, so lots of comfortable seating... there's even a shop dog named Toby that comes to visit. If I need work done again and I'm in the Green Valley area, I'll definitely use this shop again.
Excellent service. I dropped my car off for inspection. By the time I got home, they called me with an estimate and said they had the part on the way. Quoted me a price and did not try to upsell me. They said the car would be done the same day and it was. Awsome,friendly service.
I will never go anywhere else for auto repair in Green Valley, Arizona. They have a clean cozy place for customers to wait, and they offer you water too! I will tell EVERYONE to come to your shop to get auto repairs. And thanks for not TRYING to charge an arm and leg.